Help Center

How do I upload a medical report?
Navigate to the "Reports" section from your dashboard and click "Upload Report". You can upload PDF files or images of your physical reports.

How does the AI explanation work?
Once a report is uploaded, our secure AI analyzes the text, identifies key biomarkers, and provides a plain-English summary of your results, highlighting any out-of-range values.

Can I manage health records for my parents or children?
Yes, you can create family profiles under the "Family" section. Simply click "Add Family Member" and verify their contact details if requested.

How do I switch between family members?
In your dashboard, use the profile selector dropdown to view the health trends and reports of different family members.

How do I book a diagnostic test?
Go to the "Book Tests" section to view our partnered diagnostic centers. Select the tests you need, choose an available time slot, and confirm your booking.